Customers: Learn how your competitors attract and serve customers.
Marketing: Observe their marketing strategies and tactics.
Branding: Understand how they present and differentiate their brand.
Website: Look at their website design and content.
Reviews: Analyze customer reviews and feedback.
Pricing: Study their pricing strategies and discounts.
Features: Identify unique property features and amenities.
Service: Observe how they handle customer service.
Trends: Stay updated on industry trends they follow.
Innovation: Learn from any new ideas or technologies they adopt.